Terms of Use

Last updated: August 16, 2026

These terms are a binding agreement between you and Ravenna Technology Group (“Ravenna,” “we,” “us”), Acton, California. They apply to ravennatech.com, forms and quizzes on the site, School Staff Directory and any other plugin or digital product offered here, and communications you start through the site. By using the site or buying a license, you accept these terms. If you do not accept them, do not use the site or the products.

If you buy or use something for an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

Who is protected

These terms protect Ravenna Technology Group and its interested parties: owners, officers, directors, employees, contractors, agents, representatives, affiliates, licensors, service providers, successors, and assigns. Claims you might bring about the site, a plugin, a purchase, or a communication through the site may be asserted only against Ravenna Technology Group, not against those people or entities personally, to the maximum extent the law allows.

Any limit, disclaimer, or indemnity in these terms also covers those interested parties.

The site is not a client agreement

Browsing, submitting a form, or taking the IT Health Check does not create a client, fiduciary, or professional-services relationship. It does not promise a response time, a proposal, or any service.

Managed IT, web, security, and similar work are provided only under a separate written agreement signed by Ravenna. If a signed agreement and these terms conflict, the signed agreement controls for that work only.

Using the site

Content is general information. We do not warrant that it is complete, current, or error-free. You use the site at your own risk. You will not misuse the site, scrape it in a way that harms it, attempt unauthorized access, upload malware, or use it to break the law. We may change, suspend, or stop any part of the site at any time.

How we handle information and cookies is in our Privacy Policy.

Forms and communications

Do not send confidential, privileged, or sensitive data through website forms. Anything you send may be processed by our hosting and email providers. We may refuse, delete, or ignore submissions.

Plugin licenses and Freemius

Plugin licenses offered on this site are sold through Freemius, Inc., which is the merchant of record for those purchases. Payment, tax, invoicing, and the checkout contract for that sale are handled by Freemius under its terms. Your license key and download are issued through Freemius. Refunds, if any, follow the refund policy stated on the product page and Freemius’s process (currently a 30-day refund for School Staff Directory unless that page says otherwise).

A license is a limited, non-exclusive, non-transferable, revocable right to install and use the plugin on the number of sites the plan allows, for the paid term. You may not resell, sublicense, redistribute, or publicly share the plugin files or license key, except as the license plan expressly allows. You may not remove proprietary notices. Reverse engineering is prohibited except to the limited extent a law says we cannot prohibit it.

We may phone home only as described on the product page (license check, updates, seat counts). Staff roster, photos, and school data stay on your WordPress install. You are responsible for your WordPress version, PHP version, theme, other plugins, backups, security, and the content you put in the directory. We do not warrant compatibility with every host, theme, or plugin.

No warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, PLUGINS, DOWNLOADS, KEYS, AND ALL INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. We do not warrant that the site or a plugin will be uninterrupted, error-free, or free of harmful components, or that defects will be corrected.

Some places do not allow implied-warranty disclaimers. Those disclaimers apply to the full extent that jurisdiction allows.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAVENNA AND ITS INTERESTED PARTIES ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST GOODWILL, BUSINESS INTERRUPTION, SUBSTITUTE GOODS OR SERVICES, OR COST OF COVER, EVEN IF ADVISED THOSE DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOTAL LIABILITY OF RAVENNA AND ITS INTERESTED PARTIES FOR ALL CLAIMS ARISING FROM THE SITE, A PLUGIN, A PURCHASE, OR THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID TO RAVENNA OR TO FREEMIUS FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS BEFORE THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US $100) IF YOU PAID NOTHING. This cap applies in the aggregate, not per incident.

These limits apply to contract, tort (including negligence), strict liability, and any other theory, and they apply even if a remedy fails of its essential purpose. Some places do not allow some of these limits. They apply to the full extent that jurisdiction allows.

Indemnity

You will defend, indemnify, and hold harmless Ravenna and its interested parties from claims, damages, losses, and reasonable attorneys’ fees arising out of: your use of the site or a plugin; your content (including staff names, photos, and school data); your breach of these terms; your violation of law or third-party rights; or a dispute between you and a student, parent, staff member, donor, or other third party related to your use of a Ravenna product. We may take over the defense at your cost.

Your content and our IP

You keep ownership of content you submit or store in a plugin. You grant Ravenna a limited right to use form submissions to reply and to operate the site.

The site, our name, marks, designs, and plugin code (except third-party open source identified in the product) are owned by Ravenna or its licensors. No license is granted except the plugin license above and the right to browse the public site.

Third parties

Freemius, WordPress, hosting, email, analytics, and other third parties are independent. We are not liable for their acts, outages, or terms. Links to other sites are not endorsements.

California law and venue

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Exclusive venue for disputes that may be brought in court is the state or federal courts in Los Angeles County, California, and you consent to personal jurisdiction there, except that we may seek injunctive relief in any court to protect IP or confidential information.

To the maximum extent permitted by law, you and Ravenna waive a jury trial, and you may bring claims only in your individual capacity, not as a plaintiff or class member in a class, collective, or representative action. If a waiver is unenforceable in your case, the rest of these terms still apply.

Changes, severability, entire agreement

We may update these terms. The date at the top is the latest revision. Continued use after a change is acceptance. If a court finds a part unenforceable, the rest stays in force, and the part is modified to the minimum extent needed to be enforceable.

These terms are the entire agreement for the site and for plugin licenses purchased through this site, except Freemius’s checkout terms for payment and a signed Ravenna services agreement if one exists. A failure to enforce a right is not a waiver.

Contact

Questions about these terms: contact@ravennatech.com or +1 661.999.1777. Ravenna Technology Group, Acton, CA.

We may update these terms. The date at the top reflects the latest revision.